Integrate PagerDuty with ServiceNow
Send information between PagerDuty and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate PagerDuty and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident created or triggered
Triggers when a new incident is created or triggered
New notification
Triggers when there is a new notification
Incident resolved
Triggers when an incident is resolved
Incident acknowledged
Triggers when an incident is acknowledged
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create incident
Creates a new incident
Create event
Creates a new event
Update incident
Updates the details of an existing incident
Find user on call
Finds the user on call for a specific schedule
Fetch user
Fetches the details of an existing user by its ID or name
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
Similar apps
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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