Integrate PagerDuty with ServiceNow

Send information between PagerDuty and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between PagerDuty and ServiceNow

Connect PagerDuty and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate PagerDuty and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident created or triggered

Triggers when a new incident is created or triggered

New notification

Triggers when there is a new notification

Incident resolved

Triggers when an incident is resolved

Incident acknowledged

Triggers when an incident is acknowledged

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

All Actions - Actions are the automated tasks

Create user

Creates a new user

Create incident

Creates a new incident

Create event

Creates a new event

Update incident

Updates the details of an existing incident

Find user on call

Finds the user on call for a specific schedule

Fetch user

Fetches the details of an existing user by its ID or name

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY