Integrate ProdPad with Zendesk

Send information between ProdPad and Zendesk automatically, without writing any code, using Zoho Flow.

Build your own integrations between ProdPad and Zendesk

Connect ProdPad and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ProdPad and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User story pushed

Triggers when an existing user story is pushed to development

Idea pushed

Triggers when an existing idea is pushed to development

User story created

Triggers when a new user story is created

Feedback added

Triggers when a new feedback record is added

Idea added

Triggers when a new idea is added

Organization created

Triggers when a new organization is created

Ticket updated

Triggers when the details of a ticket is updated

Ticket created

Triggers when a new ticket is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Add feedback

Adds a new feedback record

Add idea

Adds a new idea

Fetch product

Fetches the details of an existing product by name

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Create Request

Creates a new ticket in a verified end user's account

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Update Organization

Updates an existing organization

Add Comment

Adds comment to the selected ticket

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch User

Fetches the details of an existing user by ID

Fetch Organization

Fetches the details of an existing organization

What is ProdPad?

Prodpad is product management software that lets you create user personas, prioritize product ideas, and work on product strategy with roadmaps.

Product Management

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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