Integrate Qntrl with Zendesk

Send information between Qntrl and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card is created or updated in the selected board in Qntrl.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Qntrl + Zendesk

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Supported triggers and actions

Integrate Qntrl and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Card field updated

Triggers when certain fields are updated in an existing card

Card created or updated

Triggers when a card is created or updated in the selected board

Card updated

Triggers when an existing card is updated in the selected board

Card comment added or updated

Triggers when a card comment is added or updated in the selected board

Card created

Triggers when a new card is created in the selected board

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

Organization created

Triggers when a new organization is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Post comment

Posts a comment to the selected card

Create card

Creates a new card in the selected board within the organization

Add user

Adds a new user to the selected organization

Add table row

Adds a new row to the selected table

Perform transition

Performs a transition to move the card to the next stage

Update card

Updates the details of an existing card

Fetch next transitions for a card

Fetches the details of the next transition(s) available for a card from its current stage

Fetch card

Fetches the details of an existing card

Fetch user

Fetches the details of an existing user

Fetch table row

Fetches the details of an existing row from a table

Add Tag

Adds tag to the selected ticket

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create Ticket

 Creates a new ticket

Add Comment

Adds comment to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Update User Details

Updates an existing user's details

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Qntrl?

Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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