Integrate Respond.io with Capsule CRM

Send information between Respond.io and Capsule CRM automatically, without writing any code, using Zoho Flow.

Build your own integrations between Respond.io and Capsule CRM

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Supported triggers and actions

Integrate Respond.io and Capsule CRM using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Contact created

Triggers when a new contact is created

New Task

Triggers when a new open task is created

New Person

Triggers when a new person is created on Capsule CRM

New Case

Triggers when a new case is created

New User

Triggers when a new user is added

New Organization

Triggers when a new organization is created

New Opportunity

Triggers when a new opportunity is created

All Actions - Actions are the automated tasks

Create or update contact

Creates a new contact or updates the details of an existing contact

Add tag

Adds a tag to the specified contact

Create contact

Creates a new contact

Add comment

Adds a comment to a specified contact

Send attachment message

Sends an attachment message to a specific contact through specific channel

Send message

Sends a message to a specific contact through specific channel

Send email message

Sends an email message to a specific contact through specific channel

Add space tag

Adds a space tag

Update space tag

Updates the details of an existing space tag

Update contact

Updates the details of an existing contact

Fetch message

Fetches the details of an existing message using ID

Fetch contact

Fetches the details of an existing contact

Remove tag

Removes a tag from the specified contact

Remove space tag

Removes a space tag

Create Case

Creates a new case

Create Person

Creates a new person on Capsule CRM

Create Opportunity

Creates a new opportunity

Create Task

Creates a new task

Find person

Finds the details of the specified person by ID

What is Respond.io?

Respond.io is an AI-powered customer conversation management platform that helps businesses automate customer communication, capture leads, drive engagements, and more.

What is Capsule CRM?

Capsule CRM is customer relationship management software that lets you manage all your contacts and documents, as well as your sales pipeline. You can attach notes, tasks, and emails and customize fields according to your needs.

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Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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