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Supported triggers and actions
All Triggers - A trigger kickstarts the flow

Call received
Triggers when a call is received

Voicemail received
Triggers when a new voicemail is received

Call ended
Triggers when a call is ended

SMS sent or received
Triggers when a new SMS is sent or received

Call recorded
Triggers when a call is recorded

Call missed
Triggers when a call is missed
All Actions - Actions are the automated tasks

Send SMS
Sends a new SMS to the specified phone number

Initiate ringout call
Initiates a two-legged ringout call based on the specified caller and callee phone numbers

Create contact
Creates a new contact

Update contact
Updates the details of an existing contact

Fetch extension by ID
Fetches the details of a RingCentral extension by extension ID

Fetch contact
Fetches the details of an existing contact
What is RingCentral?
RingCentral is a cloud-based communication system that helps you better serve your customers with all-in-one cloud phone, video conferencing, team messaging, contact center and more.
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Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >