Integrate ServiceDesk MSP On-Premises with Bigin by Zoho CRM
Send information between ServiceDesk MSP On-Premises and Bigin by Zoho CRM automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Associate an existing request with the specified problem in ServiceDesk MSP On-Premises when a new contact is created in Bigin by Zoho CRM
Integrate Bigin by Zoho CRM with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new contact is created in Bigin by Zoho CRM, Zoho Flow automatically associates an existing request with the specified problem in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Bigin by Zoho CRM.
- Zoho Flow associates an existing request with the specified problem in ServiceDesk MSP On-Premises.
Associate an existing request with the specified problem in ServiceDesk MSP On-Premises when a new contact is created in Bigin by Zoho CRM
Bigin by Zoho CRM + ServiceDesk MSP On-Premises
Build your own integrations between ServiceDesk MSP On-Premises and Bigin by Zoho CRM
Connect ServiceDesk MSP On-Premises and Bigin by Zoho CRM with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceDesk MSP On-Premises and Bigin by Zoho CRM using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Company created
Triggers when a new company is created
User added
Triggers when a new user is added
Event updated
Triggers when any detail of an existing event is updated
Call created
Triggers when a new call is created
Pipeline record updated
Triggers when the details of an existing pipeline record are updated
Note added
Triggers when a new note is added
Contact created or updated
Triggers when a new contact is created or updated
Contact created
Triggers when a new contact is created
Product created
Triggers when a new product is created
Task created
Triggers when a new task is created
Call updated
Triggers when any detail of an existing call is updated
Product updated
Triggers when any detail of an existing product is updated
Company created or updated
Triggers when a new company is created or updated
Task updated
Triggers when any detail of an existing task is updated
Event created
Triggers when a new event is created
Pipeline record stage updated
Triggers when the details of a pipeline record stage is updated
Company updated
Triggers when any detail of an existing company is updated
Pipeline record created
Triggers when a new pipeline record is created
Contact updated
Triggers when any detail of an existing contact is updated
Pipeline record created or updated
Triggers when a new pipeline record is created or updated
All Actions - Actions are the automated tasks
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Fetch call
Fetches the details of an existing call
Fetch event
Fetches the details of an existing event
Fetch pipeline record
Fetches the details of an existing pipeline record
Fetch product
Fetches the details of an existing product
Add tags to record
Adds tags to the specified record
Create user
Creates a new user
Create company
Creates a new company
Create event
Creates a new event
Create or update pipeline record
Creates a new pipeline record or updates the details of the pipeline record if it already exists
Create or update product
Creates a new product or updates the details of an existing product
Create task
Creates a new task
Create tags
Creates a new tags in the selected module
Create note
Adds a note to the selected module
Create product
Creates a new product
Send email
Sends an email to the specified contact
Create or update contact
Creates a new contact or updates the details of an existing contact
Create contact
Creates a new contact
Create call
Creates a new call
Create pipeline record
Creates a new pipeline record
Create or update company
Creates a new company or updates the details of the company if it already exists
Update call
Updates the details of an existing call
Update contact
Updates the details of an existing contact
Update event
Updates the details of an existing event
Remove tags from record
Removes existing tags from the specified record
Update task
Updates the details of an existing task
Update product
Updates the details of an existing product
Update company
Updates the details of an existing company
Update pipeline record
Updates the details of an existing pipeline record
Update user
Updates the existing user
Fetch company
Fetches the details of an existing company
Fetch user
Fetches the details of an existing user
Fetch contact
Fetches the details of an existing contact
Fetch task
Fetches the details of an existing task
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
