Integrate ServiceDesk Plus Cloud with AIO Forms
Send information between ServiceDesk Plus Cloud and AIO Forms automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and AIO Forms using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Requester created
Triggers when a new requester is created
Request approved
Triggers when an existing request is approved
Request updated in template
Triggers when an existing request is updated in the selected template
Milestone updated
Triggers when a milestone is updated
Note created
Triggers when a new note is created
Project created
Triggers when a new project is created
Request updated
Triggers when the details of an existing request are updated
Problem created
Triggers when a new problem is created in a template
Request task updated
Triggers when the details of an existing request task are updated
Change created
Triggers when a new change is created
Task closed
Triggers when a task is closed
Change updated
Triggers when a change is updated
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Request task created
Triggers when a new request task is created
Asset created
Triggers when a new asset is created
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Project task updated
Triggers when an existing task is updated
Project member added
Triggers when a new member is added in project
Request created in template
Triggers when a new request is created in the selected template
Project task created
Trigger when a new task is created in project
Request task worklog created
Triggers when a request task worklog is created
Project task comment added
Triggers when a new project task comment is added
Notification sent
Triggers when a user sends a notification
Milestone comment added
Triggers when a new comment is added in milestone
Project task worklog created
Triggers when a new project task worklog is created
Project updated in template
Triggers when a project is updated under selected template
Change status updated
Triggers when the status of an existing change is updated
Milestone created
Triggers when a new milestone is created
Request worklog created
Triggers when a new request worklog is created
Form entry submitted
Triggers when a new form entry is submitted
All Actions - Actions are the automated tasks
Create project
Creates a new project
Create requester
Creates a new requester
Create technician
Creates a new technician
Add solution
Adds a new solution
Create milestone
Creates a new milestone
Create request task worklog
Creates a new request task worklog
Create request worklog
Creates a new request worklog
Create change
Creates a new change
Create project task worklog
Creates a new project task worklog
Create request task
Creates a new request task
Create milestone task worklog
Creates a new milestone task worklog
Add project member
Add a new project member
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create request note
Creates a note for the selected request
Create project task
Creates a new task in a project
Add milestone comment
Adds a new milestone comment
Create problem
Creates a new problem
Create request
Creates a new request
Send Notification
Sends a request notification
Associate request with problem
Associates a request with a specific problem
Update request
Updates the details of an existing request
Update project
Updates the details of an existing project
Update technician
Updates the details of an existing technician
Update requester
Updates the details of an existing requester based on ID
Update project task
Updates the details of an existing project task
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update milestone
Updates the details of an existing milestone
Fetch requester
Fetches the details of an existing requester by email address
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Fetch project - By id
Fetches the details of an existing project by ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch project task
Fetches the details of an existing project task by ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch request by internal ID
Fetches the details of a request based on internal ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is AIO Forms?
AIO Forms is a form builder WordPress plugin that allows users to build different types of contact forms on their WordPress site.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
