Integrate ServiceDesk Plus Cloud with Holded
Send information between ServiceDesk Plus Cloud and Holded automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Holded using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Notification sent
Triggers when a user sends a notification
Milestone created
Triggers when a new milestone is created
Request task updated
Triggers when the details of an existing request task are updated
Project created
Triggers when a new project is created
Note created
Triggers when a new note is created
Milestone updated
Triggers when a milestone is updated
Request approved
Triggers when an existing request is approved
Request task worklog created
Triggers when a request task worklog is created
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Project task updated
Triggers when an existing task is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Milestone comment added
Triggers when a new comment is added in milestone
Request task created
Triggers when a new request task is created
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Request worklog created
Triggers when a new request worklog is created
Asset created
Triggers when a new asset is created
Project task created
Trigger when a new task is created in project
Project member added
Triggers when a new member is added in project
Project task worklog created
Triggers when a new project task worklog is created
Request updated in template
Triggers when an existing request is updated in the selected template
Change updated
Triggers when a change is updated
Project task comment added
Triggers when a new project task comment is added
Requester created
Triggers when a new requester is created
Project updated in template
Triggers when a project is updated under selected template
Change created
Triggers when a new change is created
Request updated
Triggers when the details of an existing request are updated
Service created
Triggers when a new service is created
Payment created
Triggers when a new payment is created
Contact created
Triggers when a new contact is created
Sales channel created
Triggers when a new sales channel is created
Project created
Triggers when a new project is created
Sales invoice created
Triggers when a new sales invoice is created
Warehouse created
Triggers when a new warehouse is created
Product created
Triggers when a new product is created
Contact group created
Triggers when a new contact group is created
Employee created
Triggers when a new employee is created
Task created
Triggers when a new task is created
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create change
Creates a new change
Create technician
Creates a new technician
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Associate request with problem
Associates a request with a specific problem
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create milestone
Creates a new milestone
Send Notification
Sends a request notification
Create request task
Creates a new request task
Add solution
Adds a new solution
Create requester
Creates a new requester
Create project task worklog
Creates a new project task worklog
Create request worklog
Creates a new request worklog
Create project
Creates a new project
Add project member
Add a new project member
Create request task worklog
Creates a new request task worklog
Add milestone comment
Adds a new milestone comment
Create milestone task worklog
Creates a new milestone task worklog
Create project task
Creates a new task in a project
Update technician
Updates the details of an existing technician
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Update project
Updates the details of an existing project
Update project task
Updates the details of an existing project task
Fetch request by internal ID
Fetches the details of a request based on internal ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch project - By id
Fetches the details of an existing project by ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch project task
Fetches the details of an existing project task by ID
Create contact group
Creates a new contact group
Create sales channel
Creates a new sales channel
Create service
Creates a new service
Create project
Creates a new project
Create payment
Creates a new payment
Create employee
Creates a new employee
Create document
Creates a new document
Create warehouse
Creates a new warehouse
Create contact
Creates a new contact
Create task
Creates a new task
Create product
Creates a new product
Update document
Updates the details of an existing document
Update project
Updates the details of an existing project
Update sales channel
Updates the details of an existing sales channel
Update warehouse
Updates the details of an existing warehouse
Update employee
Updates the details of an existing employee
Update contact group
Updates the details of an existing contact group
Update service
Updates the details of an existing service
Update contact
Updates the details of an existing contact
Fetch task
Fetches the details of an existing task using ID
Fetch contact
Fetches the details of an existing contact using ID
Fetch document
Fetches the details of an existing document using ID
Fetch warehouse
Fetches the details of an existing warehouse using ID
Fetch sales channel
Fetches the details of an existing sales channel using ID
Fetch project
Fetches the details of an existing project using ID
Fetch contact group
Fetches the details of an existing contact group using ID
Fetch employee
Fetches the details of an existing employee using ID
Fetch payment
Fetches the details of an existing payment using ID
Fetch service
Fetches the details of an existing service using ID
Fetch product
Fetches the details of an existing product using ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
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What is Holded?
Holded is the all-in-one business management software that lets you automate your accounting, manage your CRM and projects, interact with your clients, and more.
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