Integrate ServiceDesk Plus Cloud with Zoho Sprints
Send information between ServiceDesk Plus Cloud and Zoho Sprints automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho Sprints using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request created in template
Triggers when a new request is created in the selected template
Notification sent
Triggers when a user sends a notification
Milestone created
Triggers when a new milestone is created
Request task updated
Triggers when the details of an existing request task are updated
Project created
Triggers when a new project is created
Note created
Triggers when a new note is created
Milestone updated
Triggers when a milestone is updated
Request approved
Triggers when an existing request is approved
Request task worklog created
Triggers when a request task worklog is created
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Project task updated
Triggers when an existing task is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Milestone comment added
Triggers when a new comment is added in milestone
Request task created
Triggers when a new request task is created
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Request worklog created
Triggers when a new request worklog is created
Asset created
Triggers when a new asset is created
Project task created
Trigger when a new task is created in project
Project member added
Triggers when a new member is added in project
Project task worklog created
Triggers when a new project task worklog is created
Request updated in template
Triggers when an existing request is updated in the selected template
Change updated
Triggers when a change is updated
Project task comment added
Triggers when a new project task comment is added
Requester created
Triggers when a new requester is created
Project updated in template
Triggers when a project is updated under selected template
Change created
Triggers when a new change is created
Request updated
Triggers when the details of an existing request are updated
Sprint created in portal
Triggers when a new sprint is created in an existing portal
Item added in portal
Triggers when a new item is added to a portal
Sprint updated
Triggers when the details of an existing sprint are updated
Log hour updated
Triggers when an existing log hour is updated
Story created in sprint
Triggers when a new story is created in the selected sprint
Log hour added
Triggers when a new log hour is added
Sprint updated in portal
Triggers when the details of a sprint are updated in an existing portal
Project updated
Triggers when the details of an existing project are updated
Item updated
Triggers when the details of an existing item are updated
Sprint created
Triggers when a new sprint is created in the selected project
Sprint completed in portal
Triggers when a sprint from a project is completed in the selected portal
Epic created
Triggers when a new epic is created in the selected project
Sprint started in portal
Triggers when a new sprint is started in an existing portal
Task created
Triggers when a new task is created
Release added
Triggers when a new release is added
Comment added in sprint
Triggers when a comment is added to a sprint
Item added in sprint
Triggers when a new item is created in the selected sprint
Sprint started
Triggers when a sprint is started in the selected project
Comment added to item
Triggers when a new comment is added to an item
Item completed in portal
Triggers when an item's status is changed to completed in the selected portal
Sprint completed
Triggers when a sprint is completed in the selected project
Project created
Triggers when a new project is created in the selected team
Bug added
Triggers when a new bug is created in the selected sprint
All Actions - Actions are the automated tasks
Create request
Creates a new request
Create change
Creates a new change
Create technician
Creates a new technician
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Associate request with problem
Associates a request with a specific problem
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create milestone
Creates a new milestone
Send Notification
Sends a request notification
Create request task
Creates a new request task
Add solution
Adds a new solution
Create requester
Creates a new requester
Create project task worklog
Creates a new project task worklog
Create request worklog
Creates a new request worklog
Create project
Creates a new project
Add project member
Add a new project member
Create request task worklog
Creates a new request task worklog
Add milestone comment
Adds a new milestone comment
Create milestone task worklog
Creates a new milestone task worklog
Create project task
Creates a new task in a project
Update technician
Updates the details of an existing technician
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Update project
Updates the details of an existing project
Update project task
Updates the details of an existing project task
Fetch request by internal ID
Fetches the details of a request based on internal ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch project - By id
Fetches the details of an existing project by ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch project task
Fetches the details of an existing project task by ID
Create subitem
Creates a new subitem for the specified item
Create project
Creates a new project in the selected team
Create epic
Creates a new epic
Start sprint
Starts the selected sprint
Create item
Creates a new item
Create sprint
Creates a new sprint in the selected project
Add sprint comment
Adds a new comment to a sprint
Add user
Adds a new user to the selected project
Complete sprint
Completes the selected sprint
Create log hour
Creates a new log hour
Schedule meeting
Schedules a meeting based on details entered by the user
Add item comment
Adds a new comment for an item
Update item
Updates an item based on its id
Add user to a sprint
Adds a new user to the selected sprint
Update item status
Updates the status of an existing item by ID
Fetch item detail
Fetches the details of an item in a sprint by item ID
Fetch sprint
Fetches a sprint based on its ID
Fetch item
Fetches an item in a project by its name
Fetch item status by ID
Fetch item status by ID
Fetch priority
Fetches the priority by given name or ID
Fetch user in team
Fetches a user by email address in the selected team
Fetch release by ID
Fetches a release by ID
Fetch epic
Fetches an existing epic by ID
Fetch user in project
Fetches a user by email in the selected project
Fetch user in sprint
Fetches the details of a user in the selected sprint by email address
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
What is Zoho Sprints?
Zoho Sprints is a free online agile project management tool with scrum, agile reports and collaboration capabilities for software development teams.
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