Integrate ServiceDesk Plus On-Premises with 850+ apps
Create business workflows for ServiceDesk Plus On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
ServiceDesk Plus On-Premises app is available on request
Request access for ServiceDesk Plus On-Premises to use in your flows.
Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request created in template
Triggers when a new request is created in the selected template
All Actions - Actions are the automated tasks
Create problem
Creates a new problem
Add solution
Adds a new solution
Create request
Creates a new request
Create change
Creates a new change
Create request note
Creates a note for the selected request
Associate request with problem
Associates an existing request with the specified problem
Update solution
Updates the details of an existing solution based on its ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change
Fetches the details of an existing change by display ID
What is ServiceDesk Plus On-Premises?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Know more
Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Know more
Rahul Roushan
CEO, OpIndia
We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
Julien Granjean
CEO, iDAYit
