Integrate ServiceDesk Plus On-Premises with ActiveDEMAND

Send information between ServiceDesk Plus On-Premises and ActiveDEMAND automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and ActiveDEMAND

Connect ServiceDesk Plus On-Premises and ActiveDEMAND with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and ActiveDEMAND using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Contact updated

Triggers when the details of an existing contact are updated

History created

Triggers when a new history item is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Create contact

Creates a new contact

Create history

Creates a new history item for the specified contact

Add contact to contact list

Adds a contact to the selected contact list

Create form entry

Creates a new web form entry

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by email address

Remove contact from contact list

Removes a contact from the selected contact list

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is ActiveDEMAND?

ActiveDEMAND is a flexible marketing platform for digital marketing agencies and marketers. Engage and track prospects using the integrated, comprehensive call tracking module, do more with built-in email templates, landing pages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

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Technical and Operations Head, TruAct

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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