Integrate ServiceDesk Plus On-Premises with TeamViewer

Send information between ServiceDesk Plus On-Premises and TeamViewer automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and TeamViewer

Connect ServiceDesk Plus On-Premises and TeamViewer with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and TeamViewer using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Device added

Triggers when a new device is added

Session added

Triggers when a new session is added

Contact added

Triggers when a new contact is added

User added

Triggers when a new user is added

Meeting scheduled

Triggers when a new meeting is scheduled

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Update device

Updates the details of an existing device

Update meeting

Updates the details of an existing meeting

Fetch contact by name

Fetches the details of an existing contact by name

Share group

Shares a group with the specified user

Add contact

Adds a new contact

Add user

Adds a new user

Add session

Adds a new session in the specified group

Update user

Updates the details of an existing user

Unshare group

Unshares a group from the specified user

Fetch contact by email address

Fetches the details of an existing contact by email address

Add device

Adds a new device in the specified group

Schedule meeting

Schedules a new meeting

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is TeamViewer?

TeamViewer is a remote support software that helps you access remote computers, transfer files, and host online meetings and web conferences.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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