Integrate ServiceDesk Plus On-Premises with Zoho Creator

Send information between ServiceDesk Plus On-Premises and Zoho Creator automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceDesk Plus On-Premises and Zoho Creator

Connect ServiceDesk Plus On-Premises and Zoho Creator with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceDesk Plus On-Premises and Zoho Creator using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created

Triggers when a new request is created

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request updated in template

Triggers when an existing request is updated in the selected template

Record created or updated

Triggers when a new record is created or the details of an existing record are updated

Record created

Triggers when a new record is created in the selected form

Record updated

Triggers when an existing record is updated in the selected form

All Actions - Actions are the automated tasks

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Associate request with problem

Associates an existing request with the specified problem

Create change

Creates a new change

Create request

Creates a new request

Create problem

Creates a new problem

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update solution

Updates the details of an existing solution based on its ID

Update problem

Updates the details of an existing problem

Fetch request - By ID

Fetches the details of an existing request by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch problem

Fetches the details of an existing problem by ID

Create record

Creates a new record in the selected form

Add user to customer portal

Adds a user to an existing customer portal

Update record

Updates the details of an existing record in the selected form

Fetch record

Fetches the details of an existing record from the selected view

What is ServiceDesk Plus On-Premises?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

What is Zoho Creator?

Zoho Creator is a low-code app development platform that lets you launch custom, mobile-ready apps. You can create your own applications to automate workflows, automate internal processes, and manage databases.

App Builder Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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CEO, Lakeside CNC Group

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Technical and Operations Head, TruAct

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