Integrate ServiceNow with Gmail for Workspace

Send information between ServiceNow and Gmail for Workspace automatically, without writing any code, using Zoho Flow.

Build your own integrations between ServiceNow and Gmail for Workspace

Connect ServiceNow and Gmail for Workspace with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ServiceNow and Gmail for Workspace using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

Email received from a user

Triggers when a new email is received from the specified user

Email starred

Triggers when a received email is starred

Email received

Triggers when a new email is received

All Actions - Actions are the automated tasks

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

Draft email

Creates a new email

Create label

Creates a new label

Send email

Sends a new email

Fetch labels

Fetches labels from the mailbox

Fetch email

Fetches an email by its unique message ID

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is Gmail for Workspace?

Gmail for Workspace is a web-based email service that is part of the G Suite bundle (paid). It provides custom email addresses, mailing groups with your domain, cloud storage, and more.

Email Google Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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