Integrate ServiceNow with TestRail
Send information between ServiceNow and TestRail automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and TestRail
Connect ServiceNow and TestRail with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate ServiceNow and TestRail using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
New test suite
Triggers when a new test suite is created in the selected project
New test run
Triggers when a new test run is created in the selected project
New project
Triggers when a new project is created
New test case
Triggers when a new test case is created in the selected project
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
Create milestone
Creates a new milestone in the selected project
Create test suite
Creates a new test suite in the selected project
Create test case
Creates a new test case in the selected project
Create test run
Creates a new test run in the selected project
Create project
Creates a new project
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Similar apps
What is TestRail?
TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
