Integrate ServiceNow with Voucherify

Send information between ServiceNow and Voucherify automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate ServiceNow and Voucherify using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

Redemption succeeded

Triggers when a redemption is successful

Voucher created

Triggers when a new voucher is created

Redemption status occurred

Triggers when one or more redemptions or rollback statuses have occurred

Customer added

Triggers when a new customer is added

Campaign created

Triggers when a new campaign is created

Voucher gift balance added

Triggers when a balance amount is added to a gift voucher

Business validation rule created

Triggers when a new business validation rule is created

Customer rewarded

Triggers when a customer receives a reward

Promotion tier created

Triggers when a promotion is created in Campaigns

Voucher publication succeeded

Triggers when a voucher code is published to a customer.

All Actions - Actions are the automated tasks

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

Create voucher

Publishes a new voucher code

Create customer

Creates a new customer

Update customer consent

Updates the marketing permissions for the specified customer

Update customer

Updates the details of an existing customer by their customer ID or source ID

Fetch customer

Fetches the details of an existing customer by their customer ID or source ID

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is Voucherify?

Voucherify is an API-centric promotion engine that empowers marketers to quickly launch and efficiently manage promotions such as coupons, gift cards, referrals, and more.

Sales Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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