Integrate ServiceNow with Zoho Marketing Automation
Send information between ServiceNow and Zoho Marketing Automation automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceNow and Zoho Marketing Automation
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Supported triggers and actions
Integrate ServiceNow and Zoho Marketing Automation using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
Lead removed from list
Triggers when a lead is removed from the selected list
Lead added to list
Triggers when a lead is added to the selected list
All Actions - Actions are the automated tasks
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
Add lead score
Adds lead score for the specified email address
Create list
Creates a new list
Create or update lead
Creates a new lead or updates the details of an existing lead
Clone campaign
Clones an existing campaign
Add lead to journey
Adds the specified lead to a journey
Create lead tag
Creates a new lead tag
Send email campaign
Sends an existing email campaign
Tag lead
Adds the specified tag to a lead
Update list
Updates the details of an existing list
Unsubscribe lead
Removes a lead from the selected list
Untag lead
Removes the specified tag from a lead
Move lead to do-not-mail list
Moves the specified lead to the do-not-mail list
Fetch lead
Fetches the details of an existing lead by email address
Delete tag
Deletes an existing tag
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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What is Zoho Marketing Automation?
Zoho Marketing Automation is marketing automation software that allows you to manage leads, analyze the online activity of your audience, and curate content for users based on their interactions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
