Integrate Shopify with ServiceDesk Plus Cloud

Send information between Shopify and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Shopify and ServiceDesk Plus Cloud using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Cart updated

Triggers when an existing cart is updated

Order drafted

Triggers when an existing order is drafted

Fulfillment created

Triggers when a new fulfillment is created

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Customer updated

Triggers when the details of an existing customer are updated

Checkout created

Triggers when a new checkout is created

Checkout updated

Triggers when the details of an existing checkout are updated

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order canceled

Triggers when an order is canceled in your store

Customer created

Triggers when a new customer is created

Blog created

Triggers when a new blog is created

Cart abandoned

Triggers when an open cart is abandoned

Draft order updated

Triggers when the details of an existing draft order are updated

Product added

Triggers when a new product is added

Product updated

Triggers when the details of an existing product are updated

Refund created

Triggers when a refund entry is created

Order paid

Triggers when an existing order is paid

Order created

Triggers when a new order is created

Order updated

Triggers when an existing order is updated

Release task updated

Triggers when a release task details are updated

Change updated

Triggers when a change is updated

Release note created

Triggers when a new release note is created

Request worklog created

Triggers when a new request worklog is created

Requester created

Triggers when a new requester is created

Note created

Triggers when a new note is created

Project created

Triggers when a new project is created

Release note updated

Triggers when an existing release note is updated

Milestone comment added

Triggers when a new comment is added in milestone

Request task worklog created

Triggers when a request task worklog is created

Milestone created

Triggers when a new milestone is created

Release updated

Triggers when the details of an existing release are updated

Milestone updated

Triggers when a milestone is updated

Request updated in template

Triggers when an existing request is updated in the selected template

Project task comment added

Triggers when a new project task comment is added

Project task updated

Triggers when an existing task is updated

Change status updated

Triggers when the status of an existing change is updated

Project updated in template

Triggers when a project is updated under selected template

Request approved

Triggers when an existing request is approved

Notification sent

Triggers when a user sends a notification

Project task worklog created

Triggers when a new project task worklog is created

Release status updated

Triggers when the status of an existing release is updated

Project task created

Trigger when a new task is created in project

Request created in template

Triggers when a new request is created in the selected template

Project member added

Triggers when a new member is added in project

Release created

Triggers when a new release is created

Project updated

Triggers when a project is updated

Request created

Triggers when a new request is created

Request task created

Triggers when a new request task is created

Project created in template

Triggers when a new project is created in selected template

Release task created

Trigger when a new release task is created

Request task updated

Triggers when the details of an existing request task are updated

Project comment added

Triggers when a new project comment is added

Asset created

Triggers when a new asset is created

Problem created

Triggers when a new problem is created in a template

Task closed

Triggers when a task is closed

Change created

Triggers when a new change is created

Request updated

Triggers when the details of an existing request are updated

All Actions - Actions are the automated tasks

Create product variants

Creates variants of an existing product

Update inventory quantity

Updates the quantity of a product or inventory item

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create discount code

Creates a new discount code

Send invite

Sends invite to the selected customer

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Add product

Adds a new product

Create order

Creates a new order

Update product

Updates the details of an existing product

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Update customer

Updates the details of an existing customer

Update product variant

Updates the details of a product's variants

Fetch discount code

Fetches the details of an existing discount code by code

Fetch transaction

Fetches the details of an existing transaction

Fetch product variant

Fetches a product variant by title

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch product

Fetches a product by title

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch order by name

Fetches the details of an existing order by name

Fetch customer

Fetches the details of an existing customer by name or email address

Fetch request by internal ID

Fetches a request using its internal ID

Fetch release attribute

Fetches the details of release attributes by name

Fetch release task

Fetches the details of an existing release task by id or title

Fetch technician attributes

Fetches the details of an existing technician attribute by name

Fetch request by ID

Fetches the details of an existing request by ID

Fetch release

Fetches the details of an existing release by its id or display id or title

Fetch problem attribute ID

Fetches the selected problem's attribute ID by name

Fetch project by ID

Fetches the details of an existing project by ID

Find a request attribute

Fetches a request attribute by its name

Send Notification

Sends a request notification

Add milestone comment

Adds a new milestone comment

Create request

Creates a new request

Create release task

Creates a new task in a release

Associate request with problem

Associates a request with a specific problem

Create problem

Creates a new problem

Create release note

Creates a note for the selected release

Add project member

Adds a new project member

Create milestone task worklog

Creates a new milestone task worklog

Associate release with problem

Associates a release with a problem

Create project

Creates a new project

Create request task

Creates a new request task

Create project task

Creates a new task in a project

Create milestone

Creates a new milestone

Create project task worklog

Creates a new project task worklog

Create request note

Creates a note for the selected request

Add solution

Adds a new solution

Create change

Creates a new change

Add comment

Adds a new comment to a project, milestone, or to tasks under a project or milestone

Create technician

Creates a new technician

Create request worklog

Creates a new request worklog

Associate release with change

Associates a release with an existing change

Create request task worklog

Creates a new request task worklog

Create requester

Creates a new requester

Create release

Creates a new release

Update milestone

Updates the details of an existing milestone

Update request

Updates the details of an existing request

Update change

Updates the details of an existing change

Update release task

Updates the details of an existing release task

Update technician

Updates the details of an existing technician

Update requester

Updates the details of an existing requester based on ID

Update problem

Updates the details of an existing problem

Update project task

Updates the details of an existing project task

Update Release

Updates the details of an existing release

Update project

Updates the details of an existing project

Fetch problem

Fetches the details of an existing problem by ID

Fetch requester

Fetches the details of an existing requester by email address

Fetch change attribute

Fetches the details of an existing change attribute by name

Fetch release UDF attributes

Fetches the user-defined field (UDF) attributes of a release by name

Fetch request UDF attributes

Fetches a request UDF attribute by its name

Fetch solution topic

Fetches a solution topic by its name

Fetch milestone

Fetches the details of an existing milestone by ID

Fetch change UDF attributes

Fetches the user-defined field (UDF) attributes of a change by name

Fetch project task

Fetches the details of an existing project task by ID

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is ServiceDesk Plus Cloud?

ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.

ITSM ManageEngine Zoho

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Owain ap Rees

Sales Director, Artico

Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

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CEO, iDAYit

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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