Integrate Shopify with WATI

Send information between Shopify and WATI automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Set up a contact in WATI following a purchase in Shopify

Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
+

Set up a contact in WATI following a purchase in Shopify

Shopify + WATI

Build your own integrations between Shopify and WATI

Connect Shopify and WATI with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Shopify and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Draft order updated

Triggers when the details of an existing draft order are updated

Fulfillment created

Triggers when a new fulfillment is created

Order fulfilled

Triggers when an existing order is fulfilled

Fulfillment updated

Triggers when any detail of an existing fulfillment is updated

Inventory item updated

Triggers when the details of an existing inventory item are updated

Order canceled

Triggers when an order is canceled in your store

Customer created

Triggers when a new customer is created

Cart updated

Triggers when an existing cart is updated

Order created

Triggers when a new order is created

Order updated

Triggers when an existing order is updated

Product added

Triggers when a new product is added

Blog created

Triggers when a new blog is created

Order drafted

Triggers when an existing order is drafted

Product updated

Triggers when the details of an existing product are updated

Refund created

Triggers when a refund entry is created

Customer updated

Triggers when the details of an existing customer are updated

Checkout created

Triggers when a new checkout is created

Checkout updated

Triggers when the details of an existing checkout are updated

Cart abandoned

Triggers when an open cart is abandoned

Order paid

Triggers when an existing order is paid

Template message sent

Triggers when a new template message is sent

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

All Actions - Actions are the automated tasks

Create draft order

Creates a new draft order

Create blog

Creates a new blog

Create customer

Creates a new customer

Create blog post

Creates a new post in the selected blog

Create product variants

Creates variants of an existing product

Update inventory quantity

Updates the quantity of a product or inventory item

Create discount code

Creates a new discount code

Send invite

Sends invite to the selected customer

Add product

Adds a new product

Create order

Creates a new order

Update discount code

Updates the details of an existing discount code

Update order

Updates the details of an existing order by ID

Update customer

Updates the details of an existing customer

Update product variant

Updates the details of a product's variants

Update product

Updates the details of an existing product

Fetch product

Fetches a product by title

Fetch discount code

Fetches the details of an existing discount code by code

Fetch order by name

Fetches the details of an existing order by name

Fetch product variant

Fetches a product variant by title

Fetch transaction

Fetches the details of an existing transaction

Fetch product variant by SKU

Fetches an existing product variant by SKU

Fetch latest customer order

Fetches the details of the latest customer order by customer ID

Fetch order

Fetches the details of an existing order by ID

Fetch transaction associated with order

Fetches the details of an existing transaction associated with an order

Fetch customer

Fetches the details of an existing customer by name or email address

Send session message

Sends a WhatsApp message to an open session

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

What is Shopify?

Shopify is an ecommerce platform that lets you build and manage your online store. You can integrate with the payment gateway of your choice, enjoy unlimited bandwidth, and gain insight into your store's performance with accurate reports.

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY