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Popular SIGNL4 workflows

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Send alerts in SIGNL4 for new customer requests in Jira Service Desk.


Inform and update your support team instantly, be it on the ground or in the office, whenever a customer raises a service request. Use this flow to automate the process of sending an alert in SIGNL4 when a new customer request is generated in Jira Service Desk.

How it works

1) A new customer request is created in Jira Service Desk.
2) Zoho Flow will send an alert in SIGNL4.
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Send alerts in SIGNL4 for new customer requests in Jira Service Desk.

Jira Service Management + SIGNL4

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Create a new record in Smartsheet for escalated signals in SIGNL4


Sometimes we miss customer service requests, which can result in an escalation. To make sure this doesn't happen again, you can keep a record of the incident and find a solution with your team. This flow will automatically create a new record in Smartsheet when a signal is escalated in SIGNL4.

How it works

1) A signal is escalated in SIGNL4.
2) Zoho Flow will create a record of it in Smartsheet.
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Create a new record in Smartsheet for escalated signals in SIGNL4

SIGNL4 + Smartsheet

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Supported triggers and actions

All Triggers - A trigger kickstarts the flow

Signl escalated

Triggers when a Signl was not confirmed in time and is then escalated to a manager

Signl annotated

Triggers when team member has annotated a Signl

Signl created

Triggers when a new Signal is created for your team

Signl resolved

Triggers when the status of a Signl in your team is changed to resolved

Signl confirmed

Triggers when the status of a Signl in your team is changed to confirmed

All Actions - Actions are the automated tasks

Send alert

Sends an alert to your SIGNL4 team

Fetch alert

Fetches the details of an alert using alert ID

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What is SIGNL4?

SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.

Notifications

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