Integrate SIGNL4 with Freshservice
Send information between SIGNL4 and Freshservice automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SIGNL4 and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Signl created
Triggers when a new Signal is created for your team
Signl escalated
Triggers when a Signl was not confirmed in time and is then escalated to a manager
Signl annotated
Triggers when team member has annotated a Signl
Signl resolved
Triggers when the status of a Signl in your team is changed to resolved
Signl confirmed
Triggers when the status of a Signl in your team is changed to confirmed
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Change updated
Triggers when any detail of a change is updated
Updated release
Triggers when any detail of a release is updated
Updated problem
Triggers when any detail of a problem is updated
Ticket created
Triggers when a new ticket is created
Asset updated
Triggers when the details of an asset is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
All Actions - Actions are the automated tasks
Send alert
Sends an alert to your SIGNL4 team
Fetch alert
Fetches the details of an alert using alert ID
Create change
Creates a new change
Create contract
Creates a new contract
Create requester
Creates a new requester
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket
Creates a new ticket
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
What is SIGNL4?
SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.
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What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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