Integrate SIGNL4 with Usedesk
Send information between SIGNL4 and Usedesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SIGNL4 and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Signl created
Triggers when a new Signal is created for your team
Signl escalated
Triggers when a Signl was not confirmed in time and is then escalated to a manager
Signl annotated
Triggers when team member has annotated a Signl
Signl resolved
Triggers when the status of a Signl in your team is changed to resolved
Signl confirmed
Triggers when the status of a Signl in your team is changed to confirmed
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Send alert
Sends an alert to your SIGNL4 team
Fetch alert
Fetches the details of an alert using alert ID
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
What is SIGNL4?
SIGNL4 is a mobile alert notification application that helps operations, field service, and maintenance teams to respond much faster and more effectively to critical alerts, service, and maintenance tasks.
Similar apps
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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