Integrate Slack with ServiceDesk MSP On-Premises
Send information between Slack and ServiceDesk MSP On-Premises automatically, without writing any code, using Zoho Flow.
Build your own integrations between Slack and ServiceDesk MSP On-Premises
Connect Slack and ServiceDesk MSP On-Premises with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Slack and ServiceDesk MSP On-Premises using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Message posted to public channel
Triggers when a new message is posted to the selected public channel
Channel created
Triggers when a new channel is created
User added
Triggers when a new user is added
Message posted to private channel
Triggers when a new message is posted to the selected private channel
Message starred
Triggers when a message is starred
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Update profile
Updates the profile information for the selected user
Fetch user - By name
Fetches the details of an existing user by name
Create channel
Creates a new public channel
Create reminder
Creates a new reminder
Fetch user - By username
Fetches the details of an existing user by username
Send public channel message
Sends a message to the selected public channel
Set channel topic
Sets the topic for the selected channel
Send private channel message
Sends a message to the selected private channel
Send direct message
Sends a direct message to the selected user
Fetch user - By ID
Fetches the details of an existing user by ID
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch problem
Fetches the details of an existing problem by ID
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
What is Slack?
Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.
Similar apps
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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