Integrate Smartsheet with ServiceNow
Send information between Smartsheet and ServiceNow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Smartsheet and ServiceNow
Connect Smartsheet and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Smartsheet and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Workspace created
Triggers when a new workspace is created
Comment added
Triggers when a new comment is added
Sheet added
Triggers when a new sheet is created
Row added
Triggers when a new row is added
Row updated
Triggers when an existing row is updated
Record created
Triggers when an incident record is created
Record updated
Triggers when the details of an existing record are updated
All Actions - Actions are the automated tasks
Share workspace
Shares an existing workspace with the specified users and groups
Add row to sheet
Adds a new row in the selected sheet
Copy workspace
Creates a copy of the specified workspace
Share sheet
Shares an existing sheet with the specified users and groups
Update row
Updates the details of the specified row
Fetch row
Fetches the details of the specified row
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
What is Smartsheet?
Smartsheet is a project management tool that helps your teams plan, capture, manage, automate, and report on work at scale.
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more
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CEO, Lakeside CNC Group
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Toto
Technical Engineer, Master Liveaboards
