Integrate Snipe-IT with Deskpro
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Supported triggers and actions
Integrate Snipe-IT and Deskpro using the below triggers and actions
All Triggers - A trigger kickstarts the flow
User created
Triggers when a new user is created
Maintenance created
Triggers when a new maintenance is created
Model created
Triggers when a new model is created
Asset created
Triggers when a new asset is created
License created
Triggers when a new license created
Ticket updated
Triggers when any detail of a ticket is updated
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
All Actions - Actions are the automated tasks
Create user
Creates a new user
Create maintenance
Creates a new maintenance
Create asset
Creates a new asset
Create model
Creates a new model
Update user
Updates the details of an existing user
Update asset
Updates the details of an existing asset
Fetch model
Fetches the details of an existing model
Fetch department
Fetches the details of an existing department
Fetch status label
Fetches the details of an existing status label
Fetch group
Fetches the details of an existing group
Fetch location
Fetches the details of an existing location
Fetch supplier
Fetches the details of an existing supplier
Fetch asset
Fetches the details of an existing asset
Fetch user
Fetches the details of an existing user
Fetch company
Fetches the details of an existing company
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Create ticket
Creates a new ticket
Add person
Adds a new person
Update ticket
Updates the details of an existing ticket
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
What is Snipe-IT?
Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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