Integrate SolarWinds Service Desk with 900+ apps
Create business workflows for SolarWinds Service Desk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Popular SolarWinds Service Desk workflows
Post Slack alert messages when new Samanage incidents are added
Looking to manage your help desk system more efficiently? Use this
flow to automatically post an alert message in Slack each time an
incident is added in Samanage so you can resolve tickets quickly.
How it works
1. A new incident is added in Samanage.
2. Zoho Flow sends you a message in Slack.
Post Slack alert messages when new Samanage incidents are added
Slack + SolarWinds Service Desk
Create Trello cards for new Samanage incidents
This flow adds a card to a specific list in Trello for every new
incident in Samanage. Get your entire team to view, discuss, and
resolve customer issues together
How it works
1. A new incident is added in Samanage.
2. Zoho Flow creates a card in Trello.
Create Trello cards for new Samanage incidents
SolarWinds Service Desk + Trello
Send Twilio SMS for new Samanage incidents
Do you want to follow your customer support activities more closely?
This flow automatically sends you an alert on Twilio for every new
incident on Samanage.
How it works
1. A new incident is created in Samanage.
2. Zoho Flow sends you an SMS in Twilio.
Send Twilio SMS for new Samanage incidents
SolarWinds Service Desk + Twilio
Build your own SolarWinds Service Desk integrations
Connect SolarWinds Service Desk with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your SolarWinds Service Desk workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Problem
Triggers when a new problem is created in your service desk
New User
Triggers when a new user is created
New Hardware
Triggers when a new hardware is created in your inventory
New Contract
Triggers when a new contract is created
New Asset
Triggers when a new asset is created in your inventory
New Change
Triggers when a new change is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
All Actions - Actions are the automated tasks
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Asset
Creates a new asset in your inventory
Create Change
Creates a new change in your service desk
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
Siddharth Ahuja
CEO, Fabricroot
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
