Integrate SolarWinds Service Desk with Delighted
Send information between SolarWinds Service Desk and Delighted automatically, without writing any code, using Zoho Flow.
Build your own integrations between SolarWinds Service Desk and Delighted
Connect SolarWinds Service Desk and Delighted with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate SolarWinds Service Desk and Delighted using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Asset
Triggers when a new asset is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Change
Triggers when a new change is created
New User
Triggers when a new user is created
Person unsubscribed
Triggers when a person has unsubscribed from surveys
Survey response created or updated
Triggers when a new survey response is created or updated
Survey response updated
Triggers when an existing survey response is updated in a project
Survey response received
Triggers when a new response is received in a project
All Actions - Actions are the automated tasks
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Send survey by email
Sends a survey by email
Send SMS survey
Send SMS platform survey
Create or updated person
Creates a new person. Updates the details if it already exists.
Add survey response
Creates a response for an existing survey
Unsubscribe person
Adds a person to your unsubscribe list
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is Delighted?
Delighted is a self-serve experience management application that provides tools to easily collect and analyze customer or employee feedback.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more
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CEO, Fabricroot
