Integrate SolarWinds Service Desk with EdApp
Send information between SolarWinds Service Desk and EdApp automatically, without writing any code, using Zoho Flow.
Build your own integrations between SolarWinds Service Desk and EdApp
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Supported triggers and actions
Integrate SolarWinds Service Desk and EdApp using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Asset
Triggers when a new asset is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Change
Triggers when a new change is created
New User
Triggers when a new user is created
Course completed
Triggers when an existing course is completed
Lesson unpublished
Triggers when an existing lesson is unpublished
Lesson completed
Triggers when an existing lesson is completed
Lesson published
Triggers when an existing lesson is published
Course published
Triggers when an existing course is published
Course unpublished
Triggers when an existing course is unpublished
All Actions - Actions are the automated tasks
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Create user
Creates a new user
Create user group
Creates a new user group
Grant course access to a user group
Provides access for a specified course to an existing user group
Create leader dashboard
Creates a new leader dashboard
Add user to user group
Adds an existing user to the specified user group
Update user
Updates the details of an existing user
Fetch user
Fetches the details of an existing user using ID
Fetch user group
Fetches the details of an existing user group using ID
Fetch user by search value
Fetches the details of an existing user based on search value (Username or External ID)
Fetch leader dashboard
Fetches the details of an existing leader dashboard using ID
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
What is EdApp?
EdApp is a mobile learning management system application that lets users create and learn different courses.
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