Integrate SolarWinds Service Desk with Kissflow

Send information between SolarWinds Service Desk and Kissflow automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and Kissflow

Connect SolarWinds Service Desk and Kissflow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Kissflow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Asset

Triggers when a new asset is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Change

Triggers when a new change is created

New User

Triggers when a new user is created

Change in workflow step

Triggers when a request in the selected process moves from one workflow step to another. Also triggers when an action is performed to initiate a move, like Approve or Reject.

All Actions - Actions are the automated tasks

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create draft request

Creates a new request for the selected process, populates required fields, and saves it as draft

Submit new request

Initiates a new request for the selected process, populates required fields, and submits the request for processing

Approve request

Approves a request to move it to the next workflow step

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Kissflow?

Kissflow is a workflow management tool that automates your business process workflows. You can install apps, define permissions for your tasks, and monitor progress of your workflows.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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