Integrate SolarWinds Service Desk with Process Street
Send information between SolarWinds Service Desk and Process Street automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SolarWinds Service Desk and Process Street using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Asset
Triggers when a new asset is created in your inventory
New Problem
Triggers when a new problem is created in your service desk
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Incident
Triggers when a new incident is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Change
Triggers when a new change is created
New User
Triggers when a new user is created
Workflow run created
Triggers when a new workflow run is created
Task ready
Triggers when a task is ready
Workflow run completed
Triggers when a workflow run is completed
Task checked
Triggers when a task is checked
Task checked or unchecked
Triggers when a task is checked or unchecked
Task unchecked
Triggers when a task is unchecked
Data set event occoured
Triggers when a data set event occurs
All Actions - Actions are the automated tasks
Create Asset
Creates a new asset in your inventory
Create Contract
Creates a new contract
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Problem
Creates a new problem in your service desk
Create Incident
Creates a new incident
Create Change
Creates a new change in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
Run workflow
Runs a workflow
Create data set record
Creates a new data set record
Update data set record
Updates the details of an existing data set record
Update task
Updates the details of an existing task
Fetch task
Fetches the details of an existing task
Fetch workflow run
Fetches the details of an existing workflow run by ID or name
Fetch data set record
Fetches the details of an existing data set record
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
What is Process Street?
Process Street is a process management platform that helps businesses create workflows, manage projects, gather insights, create data sets, and more.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more
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Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
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With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
