Integrate SolarWinds Service Desk with Worksnaps

Send information between SolarWinds Service Desk and Worksnaps automatically, without writing any code, using Zoho Flow.

Build your own integrations between SolarWinds Service Desk and Worksnaps

Connect SolarWinds Service Desk and Worksnaps with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate SolarWinds Service Desk and Worksnaps using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Asset

Triggers when a new asset is created in your inventory

New Problem

Triggers when a new problem is created in your service desk

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Incident

Triggers when a new incident is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Change

Triggers when a new change is created

New User

Triggers when a new user is created

Project created

Triggers when a new project is created

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create Asset

Creates a new asset in your inventory

Create Contract

Creates a new contract

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Problem

Creates a new problem in your service desk

Create Incident

Creates a new incident

Create Change

Creates a new change in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

Create task assignment

Creates a new task assignment

Create time entry

Creates a new offline time entry for the specified user

Create task

Creates a new task

Update task

Updates the details of an existing task

Update project

Updates the details of an existing project

Update time entry

Updates the details of an existing time entry

Fetch task assignment

Fetches the details of an existing task assignment using ID

Fetch project

Fetches the details of an existing project using ID

Fetch task

Fetches the details of an existing task using ID

Fetch time entry

Fetches the details of an existing time entry using ID

Fetch user

Fetches the details of an existing user using ID

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

What is Worksnaps?

Worksnaps is a remote time-tracking service that tracks user time and activity with visual proof.

Time Tracking

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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