Integrate Status Hero with Usedesk
Send information between Status Hero and Usedesk automatically, without writing any code, using Zoho Flow.
Build your own integrations between Status Hero and Usedesk
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Supported triggers and actions
Integrate Status Hero and Usedesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Check-in made
Triggers when a team member checks-in with a status update
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create team holiday
Creates a team-wide holiday for your team. Note: Check-ins and reports are skipped for team holidays.
Record activity
Records an activity and adds it to the next check-in for the specified team member
Record member absence
Records the leave, vacation, or absence details of a team member
Fetch member
Fetches the details of a team member
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
What is Status Hero?
Status hero is an application that tracks activities and performance of a given individual or a group of individuals. It prompts your teammates via email and SMS, compiles and broadcasts check-ins, goals, activity and more.
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
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CEO, Lakeside CNC Group
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CEO, Fabricroot
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Toto
Technical Engineer, Master Liveaboards
