Integrate SupportBee with Connecteam
Send information between SupportBee and Connecteam automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and Connecteam using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
User created
Triggers when a new user is created
Scheduler shift created
Triggers when a new scheduler shift is created
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Send private message
Send a private message to a specific user within the account
Create job
Creates a new job
Send message
Sends a new message to a specific chat - either a channel or a team chat
Create user
Creates a new user
Create shift
Creates a new shift
Update job
Updates the details of an existing job
Update user
Updates the details of an existing user
Fetch shift by ID
Fetches the details of an existing shift using ID
Fetch job by name
Fetches the details of an existing job using name
Fetch user by ID
Fetches the details of an existing user using ID
Fetch user by user details
Fetches the details of an existing user using user details
Fetch job by ID
Fetches the details of an existing job using ID
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
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What is Connecteam?
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