Integrate SupportBee with Zoho Assist
Send information between SupportBee and Zoho Assist automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate SupportBee and Zoho Assist using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
Unattended access session ended
Triggers when a unattended access session is ended
Inbound request declined
Triggers when a inbound request is declined
Inbound request transferred
Triggers when a inbound request is transferred
Remote support session end
Triggers when a remote support session is ended
Inbound request dropped
Triggers when a inbound request is dropped
Device deleted
Triggers when a device is deleted
Screen share session end
Triggers when a screen share session is ended
Device added
Triggers when a new device is added
Device online
Triggers when a device is online
Inbound request created
Triggers when a new inbound request created
Remote support session started
Triggers when a remote support session is started
Device offline
Triggers when a device is offline
Screen share session started
Triggers when a screen share session is started
Inbound request picked
Triggers when a inbound request is picked
Unattended access session started
Triggers when a unattended access session is started
Inbound request expired
Triggers when a inbound request is expired
Remote support session customer joined
Triggers when a remote support session customer is joined
Inbound request delegated
Triggers when a inbound request is delegated
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Schedule session
Schedules a screen sharing session
Create unattended session
Creates a new unattended session
Create unattended group
Creates a new unattended group
Create session
Creates a new screen sharing session
Update unattended computer
Updates the details of an existing unattended computer
Update unattended group
Updates the details of an existing unattended group
Fetch unattended computer
Fetches the details of an existing unattended computer
Fetch unattended group
Fetches the details of an existing unattended group
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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