Integrate Teamwork Desk with ActiveCampaign
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Supported triggers and actions
Integrate Teamwork Desk and ActiveCampaign using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer
Triggers when a new customer is created
Thread edited
Triggers when a thread in the selected inbox is edited
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
New ticket note
Triggers when a ticket note is added
Contact added to list
Triggers when a new contact is added to the selected list
Contact unsubscribed from campaign
Triggers when a contact unsubscribes as a result of a campaign email sent
Contact note created
Triggers when a new contact note is created
Deal task created
Triggers when a new deal task is created
Contact tag added
Triggers when a tag is added to an existing contact
Account created
Triggers when a new account is created
Contact created
Triggers when a new contact is created
Deal updated
Triggers when the details of an existing deal are updated
Campaign opened
Triggers when a contact opens a campaign message. This will run every time a subscriber opens an email.
Deal created
Triggers when a new deal is created
Campaign link clicked
Triggers when a contact clicks a link in a campaign message. This will only run once for each unique link.
Deal note created
Triggers when a new deal note is created
Contact updated
Triggers when the details of an existing contact are updated
Account updated
Triggers when the details of an existing account are updated
Campaign starts sending
Triggers when a new campaign starts sending
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create tag
Creates a new tag
Create contact note
Creates a note for the specified contact
Add tag to contact
Adds a tag to an existing contact
Create deal
Creates a new deal
Create contact
Creates a new contact
Add note to deal
Adds notes to the selected deal
Add contact to automation
Adds a contact to automation
Add or update contact
Adds a new contact, updates the details of an existing contact, or removes an existing contact from the selected list
Create tracked event
Creates a custom website or application event
Create account
Creates a new account
Create campaign
Creates and sends a new campaign
Update account
Updates the details of an existing account
Update deal
Updates the details of an existing deal
Update contact
Updates the details of an existing contact
Fetch automation
Fetches the details of an existing automation by name
Fetch deal
Fetches the details of an existing deal
Fetch user
Fetches the details of an existing user
Search tag
Searches for an existing tag using name
Fetch contact
Fetches the details of an existing contact
Fetch account
Fetches the details of an existing account
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is ActiveCampaign?
ActiveCampaign is a marketing platform that helps you send campaigns, design newsletters, automate channels, and close deals faster. You can segment emails, add dynamic data, perform split testing, and manage your text-messaging marketing.
Similar apps
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