Integrate Teamwork Desk with Better Uptime
Send information between Teamwork Desk and Better Uptime automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Teamwork Desk and Better Uptime using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New customer
Triggers when a new customer is created
Thread edited
Triggers when a thread in the selected inbox is edited
Updated customer details
Triggers when the details of a customer are updated
New ticket
Triggers when a new ticket is created
Ticket Unassigned
Triggers when a ticket in the selected inbox is unassigned
Ticket assigned
Triggers when a ticket in the selected inbox is assigned
New customer reply
Triggers when a customer sends a reply
New agent reply
Triggers when an agent sends a reply
New ticket note
Triggers when a ticket note is added
Heartbeat group created
Triggers when a new heartbeat group is created
Monitor created
Triggers when a new monitor is created
Monitor group created
Triggers when a new monitor group is created
Incident created
Triggers when a new incident is created
Heartbeat created
Triggers when a new heartbeat is created
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create ticket
Creates a new ticket
Link task to ticket
Links a task to a ticket
Unassign ticket
Unassigns the selected ticket
Reply to ticket
Adds a reply to the selected ticket
Assign ticket
Assigns the selected ticket to a user
Update ticket
Updates the details of an existing ticket
Update customer
Updates the details of an existing customer
Fetch type
Fetches the type of an existing ticket by ID or name
Fetch agent
Fetches the details of an existing agent by ID, name, or email address
Fetch priorities
Fetches the priority of an existing ticket by ID or name
Fetch company
Fetches the details of an existing company by ID, name, or email address
Fetch status
Fetches the status of an existing ticket by ID or name
Fetch inbox
Fetches the details of an existing inbox by ID, name, or email address
Fetch source
Fetches the source of an existing ticket by ID or name
Fetch tags
Fetch the details of an existing tag by ID or name
Fetch ticket
Fetches the details of an existing ticket by ticket ID or name
Fetch customer
Fetches the details of an existing customer by name or email address
Create incident
Creates a new incident
Create heartbeat
Creates a new heartbeat
Create monitor group
Creates a new monitor group
Create monitor
Creates a new monitor
Create heartbeat group
Creates a new heartbeat group
Update heartbeat
Updates the details of an existing heartbeat
Update heartbeat group
Updates the details of an existing heartbeat group
Update monitor
Updates the details of an existing monitor
Update monitor group
Updates the details of an existing monitor group
Fetch incident
Fetches the details of an existing incident using incident ID
Fetch heartbeat group
Fetches the details of an existing heartbeat group using heartbeat group ID
Fetch heartbeat
Fetches the details of an existing heartbeat using heartbeat ID
Fetch monitor
Fetches the details of an existing monitor using monitor ID
Fetch monitor group
Fetches the details of an existing monitor group using monitor group ID
What is Teamwork Desk?
Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.
Similar apps
What is Better Uptime?
Better Uptime is an uptime monitoring and incident management tool. It lets you schedule on-call duties, receive alerts, collaborate on solving incidents, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
