Integrate Teamwork Desk with Zoho Projects

Send information between Teamwork Desk and Zoho Projects automatically, without writing any code, using Zoho Flow.

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Add new tasks to your Zoho Projects for new tickets generated in Teamwork Desk

Efficiently address customer concerns by promptly creating tasks. This flow will generate a task within your Zoho Projects for fresh tickets initiated in Teamwork Desk.

How it works
  1. The flow triggers when a new ticket is created in Teamwork Desk.
  2. Zoho Flow creates a new task in Zoho Projects.
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Add new tasks to your Zoho Projects for new tickets generated in Teamwork Desk

Teamwork Desk + Zoho Projects

Build your own integrations between Teamwork Desk and Zoho Projects

Connect Teamwork Desk and Zoho Projects with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Teamwork Desk and Zoho Projects using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New customer

Triggers when a new customer is created

Thread edited

Triggers when a thread in the selected inbox is edited

Updated customer details

Triggers when the details of a customer are updated

New ticket

Triggers when a new ticket is created

Ticket Unassigned

Triggers when a ticket in the selected inbox is unassigned

Ticket assigned

Triggers when a ticket in the selected inbox is assigned

New customer reply

Triggers when a customer sends a reply

New agent reply

Triggers when an agent sends a reply

New ticket note

Triggers when a ticket note is added

Milestone completed

Triggers when a milestone is marked as completed in the portal

Project comment added

Triggers when a new comment is added to a project

Task list created in project

Triggers when new task list is created

Milestone completed in project

Triggers when a milestone is marked as completed in a specific project

Milestone created in project

Triggers when a new milestone is created in a specific project

Task comment added

Triggers when a new comment is added to a task

Task created in project

Triggers when a new task is created in a specific project

Updated task

Triggers when a task is updated in the portal

Task created in layout

Triggers when a new task is created in a specific layout

Task completed

Triggers when a task is marked as completed in the portal

Milestone updated

Triggers when a milestone is updated in the portal

Event updated

Triggers when an existing event is updated

Updated task in layout

Triggers when a task is updated in a specific layout

Milestone updated in project

Triggers when a milestone is updated in a specific project

Event created

Triggers when a new event is created in the portal

Project updated

Triggers when a project's details are updated

Issue comment added

Triggers when a new comment is added to an issue

Issue submitted in project

Triggers when a new issue is submitted in a specific project

Issue updated in project

Triggers when the details of an issue are updated in a specific project

Project created

Triggers when a new project is created in the portal

Updated task in project

Triggers when a task is updated in a specific project

Task completed in project

Triggers when a task is marked as completed in a specific project

Issue updated

Triggers when the details of an issue are updated in the portal

Issue submitted

Triggers when a new issue is submitted in the portal

Task created

Triggers when a new task is created in the portal

Task list completed

Triggers when a task list is completed

Milestone created

Triggers when a new milestone is created in the portal

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create ticket

Creates a new ticket

Link task to ticket

Links a task to a ticket

Unassign ticket

Unassigns the selected ticket

Reply to ticket

Adds a reply to the selected ticket

Assign ticket

Assigns the selected ticket to a user

Update ticket

Updates the details of an existing ticket

Update customer

Updates the details of an existing customer

Fetch type

Fetches the type of an existing ticket by ID or name

Fetch agent

Fetches the details of an existing agent by ID, name, or email address

Fetch priorities

Fetches the priority of an existing ticket by ID or name

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch status

Fetches the status of an existing ticket by ID or name

Fetch inbox

Fetches the details of an existing inbox by ID, name, or email address

Fetch source

Fetches the source of an existing ticket by ID or name

Fetch tags

Fetch the details of an existing tag by ID or name

Fetch ticket

Fetches the details of an existing ticket by ticket ID or name

Fetch customer

Fetches the details of an existing customer by name or email address

Update task time log

Updates the details of an existing task time log

Update issue in layout

Updates the details of an existing issue by ID under a specific layout

Update time log

Updates the details of an existing general time log

Update task

Updates the details of an existing task by ID

Update issue

Updates the details of an existing issue by ID

Update task in layout

Updates the details of an existing task by ID under a specific layout

Update milestone

Updates the details of an existing milestone by ID

Update project

Updates the details of an existing project by ID

Update task list

Updates the details of an existing task list by ID

Approve task timelog

Approves a time log entry for a task

Fetch task in project

Fetches the details of an existing task by ID in a specific project

Fetch option

Fetches the available options for a specific field

Fetch milestone by ID

Fetches the details of an existing milestone by its ID

Fetch CRM deals

Fetches the CRM deals associated with a project

Fetch project by search term

Fetches the details of an existing project matching a search term like name or key

Fetch user in portal

Fetches the details of a user by ID or email in portal

Fetch customer

Fetches the details of an existing customer

Fetch project by ID

Fetches the details of an existing project by its ID

Fetch task by search term

Fetches the details of an existing task matching a search term like key or name

Fetch customer in a project

Fetches the details of all customer associated with a specific project

Fetch time log

Fetches the details of an existing time log entry by the start end date time, project, owner and billing type

Fetch issue in project

Fetches the details of an existing issue in a project

Fetch team

Fetches the details of an existing team in the portal

Fetch tag

Fetches the details of an existing tag

Fetch task list

Fetches the details of an existing task list

Add comment in task

Adds a new comment to an existing task

Add followers to task

Adds the specified users as followers to a task

Create issue time log

Creates a time log entry for an existing issue

Add client user to company

Adds a new client user to the company

Add client user to project

Adds a new client user to a specific project

Create tag

Creates a new tag in the portal

Create task list

Creates a new task list in a project

Associate client company to a project

Associates an existing client company with a specific project

Create project in layout

Creates a new project in under a specific layout

Create issue in layout

Creates a new issue in a project under a specific layout

Add user to portal

Adds a new user to the portal

Create project

Creates a new project in the portal

Add comment in project

Adds a new comment to an existing project

Create issue

Creates a new issue in a project

Create customer

Creates a new customer in the portal

Add comment in issue

Adds a new comment to an existing issue

Add user to project

Adds a new user to a specific project

Create event

Creates a new event in the portal

Associate team to a project

Adds a team to an existing project

Create general time log

Creates a general time log entry for the portal

Create task in layout

Creates a new task in a project under a specific layout

Create milestone

Creates a new milestone in a project

Create task

Creates a new task in a project

Create time log for task

Records hours worked on a specific task

Approve time log

Approves a general time log entry

Update issue timelog

Updates the details of an existing issue time log entry

Update customer

Updates the details of an existing customer

Update project in layout

Updates the details of an existing project by ID under a specific layout

Approve issue timelog

Approves a time log entry for an issue

What is Teamwork Desk?

Teamwork Desk is help desk software that lets you manage tickets, reports, and help docs. You can organize tickets with tags and smart inboxes, and get instant feedback from your customers.

Customer Support Helpdesk

What is Zoho Projects?

Zoho Projects is online project management software that helps you efficiently collaborate with your teams. You can create projects and tasks, set milestones, file issues, and keep track of everything from one place.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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