Integrate TestRail with Freshchat

Send information between TestRail and Freshchat automatically, without writing any code, using Zoho Flow.

Build your own integrations between TestRail and Freshchat

Connect TestRail and Freshchat with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate TestRail and Freshchat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New test suite

Triggers when a new test suite is created in the selected project

New test run

Triggers when a new test run is created in the selected project

New project

Triggers when a new project is created

New test case

Triggers when a new test case is created in the selected project

All Actions - Actions are the automated tasks

Create milestone

Creates a new milestone in the selected project

Create test suite

Creates a new test suite in the selected project

Create test case

Creates a new test case in the selected project

Create test run

Creates a new test run in the selected project

Create project

Creates a new project

Create conversation

Creates a new conversation

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch agent

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact

What is TestRail?

TestRail is a test case and test management software tool. You can organize test cases, track test results, and manage data access with custom roles.

What is Freshchat?

Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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