Integrate Twilio with Jira Service Management

Send information between Twilio and Jira Service Management automatically, without writing any code, using Zoho Flow.

Build your own integrations between Twilio and Jira Service Management

Connect Twilio and Jira Service Management with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Twilio and Jira Service Management using the below triggers and actions

All Triggers - A trigger kickstarts the flow

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

Customer request created

Triggers when a new customer request is created

All Actions - Actions are the automated tasks

Send templated message through SMS, WhatsApp, or Facebook

Sends a templated message through the desired platform

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

Create comment

Creates a new comment

Create customer

Creates a new customer

Create customer request

Creates a new customer request

Fetch customer request

Fetches the details of an existing customer request

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

What is Jira Service Management?

The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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