Integrate Twilio with Zendesk Sell

Send information between Twilio and Zendesk Sell automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

[esc]

Dispatch a welcome message in Twilio for newly created contacts in Zendesk Sell

Send personalized welcome emails to every new contact in your salesforce automation software. This workflow ensures that a welcome email is sent in Twilio whenever a new contact is added in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow sends a WhatsApp or SMS message to the listed numbers in Twilio.
+

Dispatch a welcome message in Twilio for newly created contacts in Zendesk Sell

Zendesk Sell + Twilio

Build your own integrations between Twilio and Zendesk Sell

Connect Twilio and Zendesk Sell with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Twilio and Zendesk Sell using the below triggers and actions

All Triggers - A trigger kickstarts the flow

SMS message received

Triggers when a new SMS message is received

WhatsApp message received

Triggers when a new WhatsApp message from a customer is received

SMS message sent or received

Triggers when a new SMS is sent or received

Lead created

Triggers when a new lead is created

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Send templated message through SMS, WhatsApp, or Facebook

Sends a templated message through the desired platform

Send SMS or WhatsApp message

Sends a WhatsApp or SMS message to the listed numbers

Fetch message

Fetches the details of a message by its ID

Create contact

Creates a new contact

Create deal

Create a new deal

Create lead

Creates a new lead

Create task

Create a new task

Create task

Create a new task

Update deal

Updates the details of an existing deal by ID

Update lead

Updates the details of an existing lead by ID

Fetch lead

Fetch the details of the existing lead by email address

Fetch user

Fetch the details of the existing user by email address

What is Twilio?

Twilio is a platform that lets developers receive and send SMS and voice calls. With message queueing, global numbers, and smart encoding, you can easily set up your communication system.

Phone/SMS Popular

What is Zendesk Sell?

Zendesk Sell is sales force automation software that lets you manage tickets, build a web-based knowledge base, and create an online community for customer conversations.

CRM Sales Automation

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

Watch Zoho Flow in action

Play video

Endless integrations. End to manual work.

SIGN UP TODAY