Integrate Usedesk with Asana
Send information between Usedesk and Asana automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a task in Asana for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Asana for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected project in Asana.
Create a task in Asana for new tickets created in Usedesk
Usedesk + Asana
Build your own integrations between Usedesk and Asana
Connect Usedesk and Asana with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Usedesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Task created
Triggers when a new task is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Project updated
Triggers when the details of an existing project are updated
Task or subtask created
Triggers when a new task or subtask is created
Subtask created
Triggers when a new subtask is created
Task section changed
Triggers when a change is made to a task section
Project created
Triggers when a new project is created
Workspace or organization created
Triggers when a new workspace or organization is created
Task completed
Triggers when an existing task is completed
User added
Triggers when a new user is added to the selected workspace
Task tagged
Triggers when a task is tagged to the selected project
Team created
Triggers when a team is created in the selected organization
Tag added
Triggers when a new tag is added to the selected workspace
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Create project in team
Creates a new project in the selected team
Create task
Creates a new task in the selected project
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create project from template
Creates a new project from the selected template
Create subtask
Creates a new subtask under the specified task
Create project in workspace
Creates a new project in the selected workspace
Create task in project
Creates a new task with custom fields in the selected project
Add task to section
Adds a new task to the specified section
Create task from template
Creates a new task from the selected template
Create story
Creates a new story for the specified task
Update task
Updates the details of an existing task
Update project
Updates the details of an existing project
Update task in project
Updates the details (include custom fields) of an existing task
Fetch task
Fetches a task by its GID
Fetch user
Fetches the details of an existing user by email
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more
Rahul Roushan
CEO, OpIndia
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
