Integrate Usedesk with Cuttly Team
Send information between Usedesk and Cuttly Team automatically, without writing any code, using Zoho Flow.
Build your own integrations between Usedesk and Cuttly Team
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Supported triggers and actions
Integrate Usedesk and Cuttly Team using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch URL analytics
Fetches the details of the specified URL
Shorten URL
Shortens the specified URL
Update source URL
Updates the source URL
Toggle unique clicks
Toggles unique clicks for the specified short URL
Update tag
Updates the tag of the specified URL
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Cuttly Team?
Cuttly is a custom URL shortener and link management platform that allows users to create, track, simplify, and manage their links.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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