Integrate Usedesk with Starshipit
Send information between Usedesk and Starshipit automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Usedesk and Starshipit using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Order tracking via status
Triggers when an order status is changed from one step to the other
Order printed or unmanifested
Triggers when an order is printed or unmanifested
Order created
Triggers when an order is created (Unshipped)
Order shipped
Triggers when an order is shipped
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Create order
Creates a new order
Create product
Creates a new product
Update product
Updates the details of an existing product
Update order
Updates the details of an existing order
Fetch order using order number
Fetches the details of an existing order using order number
Fetch order using ID
Fetches the details of an existing order using ID
Fetch tracking details using order number
Fetches the tracking details of an order using order number
Search order
Searches the details of the orders using tracking and order number
Fetch tracking details using tracking number
Fetches the tracking details of an order using tracking number
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is Starshipit?
Starshipit is an integrated shipping and tracking software application. It lets you create shipment orders, track shipments, and streamline the order fulfillment process.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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