Integrate Usedesk with TestLodge
Send information between Usedesk and TestLodge automatically, without writing any code, using Zoho Flow.
Build your own integrations between Usedesk and TestLodge
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Supported triggers and actions
Integrate Usedesk and TestLodge using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Project created
Triggers when a new project is created
Test run created
Triggers when a new test run is created for a project
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Create project
Creates a new project
Update project
Updates the details of an existing project
Fetch project
Fetches the details for an existing project
Fetch test run
Fetches the details for an existing test run
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is TestLodge?
TestLodge is an online test case management tool that allows you to manage your software test plans, test cases, and test runs with ease.
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Custom functions
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CEO, Lakeside CNC Group
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Technical and Operations Head, TruAct
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Toto
Technical Engineer, Master Liveaboards
