Integrate Usedesk with Zoho Campaigns
Send information between Usedesk and Zoho Campaigns automatically, without writing any code, using Zoho Flow.
Build your own integrations between Usedesk and Zoho Campaigns
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Supported triggers and actions
Integrate Usedesk and Zoho Campaigns using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Campaign created
Triggers when a new campaign is created
Campaign failed
Triggers when a campaign is paused, stopped, or cancelled
Campaign sent
Triggers when a campaign is successfully sent
Subscriber added to list
Triggers when a subscriber is added to the selected list
Contact unsubscribed from list
Triggers when a contact is unsubscribed from the selected list
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Create ticket
Creates a new ticket
Add comment
Adds a comment to the specified ticket
Create agent
Creates a new agent
Send chat message
Sends a chat message to the specified client
Create client
Creates a new client
Update client
Updates the details of an existing client
Update ticket
Updates the details of an existing ticket
Update agent
Updates the details of an existing agent
Fetch client
Fetches the details of an existing client using client ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Add contact to list
Adds a new contact to the specified list
Create tag
Creates a new tag
Create list
Creates a list with the specified emails
Add or update contact
Adds a contact to an existing list. Updates the details of the contact if it already exists.
Clone campaign
Creates a copy of an existing campaign
Add contact to workflow
Adds a contact to the selected workflow
Tag contact
Tags the specified contact
Send campaign
Sends the selected campaign
Update list
Updates the details of an existing list
Associate list to campaign
Associates an existing list to the selected campaign
Move contact to do-not-mail list
Moves the specified contact to the do-not-mail list
Untag contact
Untags the specified contact
Fetch contact from list
Fetches the details of a contact by email address
Fetch contact
Fetches the details of an existing contact
Fetch campaign report
Fetches the report for the specified campaign
Unsubscribe contact
Removes the specified contact from an existing list
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
What is Zoho Campaigns?
Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!
Josh Lucas
Head of Operations, AAA Band Rentals
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
