Integrate WOZTELL with Zendesk
Send information between WOZTELL and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new ticket in a verified end user's account in Zendesk when a WhatsApp message is received in WOZTELL
Integrate WOZTELL with Zendesk using Zoho Flow. Whenever a WhatsApp message is received in WOZTELL, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a WhatsApp message is received in WOZTELL.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a WhatsApp message is received in WOZTELL
WOZTELL + Zendesk
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Supported triggers and actions
Integrate WOZTELL and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
WhatsApp message read
Triggers when a WhatsApp message is read
WhatsApp message delivered
Triggers when a WhatsApp message is delivered
WhatsApp message received
Triggers when a WhatsApp message is received
WhatsApp message sent
Triggers when a WhatsApp message is sent
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Send WhatsApp session message
Sends a sessioned message via Whatsapp
Send WhatsApp template message
Sends a WhatsApp template message to the specified phone numbers
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is WOZTELL?
WOZTELL is a conversational platform that lets you manage customer communications across platforms such as WhatsApp, Facebook, Instagram, and Webchat.
Similar apps
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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