Integrate X (Twitter) with ServiceNow

Send information between X (Twitter) and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between X (Twitter) and ServiceNow

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Supported triggers and actions

Integrate X (Twitter) and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Tweet posted

Triggers when you post a new tweet

Tweet made by user

Triggers when a selected user tweets

Follower added

Triggers when you get a new follower

Tweet liked

Triggers when the selected user likes a tweet

Follower added for specified user

Triggers when the specified user gets a new follower

Search term mentioned

Triggers when there is a mention of the search term

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

All Actions - Actions are the automated tasks

Create tweet

Creates a new tweet

Fetch user

Fetches the details of the specified user

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

What is X (Twitter)?

X (Twitter) is a social media platform that lets you tweet, retweet, follow people or pages, and search for people and tweets. It lets you use hashtags to categorize and filter, reply to someone's tweet, and more.

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

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