Integrate X with Zendesk
Send information between X and Zendesk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate X and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Post created
Triggers when you create a new post
Post made by user
Triggers when a selected user makes a new post
Follower added
Triggers when you get a new follower
Post liked
Triggers when the selected user likes a post
Follower added for specified user
Triggers when the specified user gets a new follower
Search term mentioned
Triggers when there is a mention of the search term
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
Organization created
Triggers when a new organization is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create post
Creates a new post
Fetch user
Fetches the details of the specified user
Add Tag
Adds tag to the selected ticket
Create User
Creates a new user
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create Ticket
Creates a new ticket
Add Comment
Adds comment to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Fetch Ticket
Fetches a ticket by ID
What is X?
X is a social media platform that lets you post, repost, follow people or pages, and search for people and posts. It lets you use hashtags to categorize and filter, reply to someone's post, and more.
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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