Integrate Zendesk with ChatBot
Send information between Zendesk and ChatBot automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and ChatBot
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Supported triggers and actions
Integrate Zendesk and ChatBot using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Story created
Triggers when a new story is created
Segment created
Triggers when a new segment is created
Entity created
Triggers when a new entity is created
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Create entity
Creates a new entity
Create user
Creates a new user
Add segment to user
Adds a segment to the user
Create segment
Creates a new segment
Create story
Creates a new story
Update user
Updates the details of an existing user
Ban or unban user
Marks an existing user as banned or unbanned
Update segment to user
Updates the details of an existing user segment
Fetch user by ID
Fetches the details of an existing user using ID
Fetch entity by ID
Fetches the details of an existing entity using ID
Fetch user by search parameter
Fetches the details of an existing user using search parameter
Fetch story by ID
Fetches the details of an existing story using ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is ChatBot?
Chatbot is an AI-driven chatbot application that can help customers provide quick and accurate AI-generated answers to customer questions.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
