Integrate Zendesk with Monday
Send information between Zendesk and Monday automatically, without writing any code, using Zoho Flow.
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Create pulses in Monday from new Zendesk tickets
This flow creates a pulse in Monday for each new ticket that is added to Zendesk. Keep your entire team in the loop about new requests that customers raise.
How it works
1. A new ticket is created in Zendesk.
2. Zoho Flow adds it as a pulse in Monday.
Create pulses in Monday from new Zendesk tickets
Zendesk + Monday
Build your own integrations between Zendesk and Monday
Connect Zendesk and Monday with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Monday using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Update posted
Triggers when an update is posted
Member added
Triggers when a new member is added
Item created in board
Triggers when a new item is created in the selected board
Board created
Triggers when a new board is created
All Actions - Actions are the automated tasks
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Create update
Creates an update for the selected item
Create board
Creates a new board
Create item
Creates a new item in the selected board
Update column values in item
Updates the value of a column in the specified item
Fetch user
Fetches the details of an existing user by email or ID
Fetch item
Fetches the details of an existing item by name or ID
Create or fetch tag
Fetches the details of an existing tag if it exists or else creates a new tag
Fetch board
Fetches the details of an existing board by board ID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Monday?
Monday (previously Dapulse) is a project management tool that lets you manage everything from a single board. It also enables organizations to build custom workflow apps in a code-free environment.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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